The pastor is to be the person called by God to lead, feed and protect the flock. One person, (the pastor) can only do a limited number of visits, prepare sermons and teachings and conduct the affairs of the church. If a pastor has other members who are willing to help care for the flock that is a real blessing. The bible says they will know we are true followers of Christ if we show love one for another. I don’t believe that your pastor has to personally do every hospital call.